Strategic planning is a journey
by: Shazia Manus In an article I recently wrote for Credit Union Business, I examined the challenges and changes occurring in the realm of strategic planning. As today’s financial ...
The latest from Jordan Rumsey
Leadership lessons from Scrooge
by: Dan Berger I hope you enjoyed the season’s holidays! One of the most beloved classic readings from this time of year is Charles Dickens’ “A Christmas Carol.” Most ...
9 must-read payments articles from 2014
The Apple launch and — some say — subsequent holiday fizzle helps make mobile a dominating subject in payments talk this year. by: Marc Rapport Mobile’s surge into payments drew lots ...
The 3 amigos: mobility, BYOD & big-data
Enterprise mobility, Bring Your Own Device (BYOD), and big-data have become today’s three amigos of technology. They support each other. They get in each other in trouble. And when ...
Your climate is your culture is your brand
I’ve encountered several articles recently which espouse the notion that brand and culture are connected. Some connect the two loosely, while others, like this one from Zappo’s CEO ...
Top ways to improve your DR test (and your recovery)
If your credit union has never done a disaster recovery test, this post won’t make much sense. However, If your credit union is planning on complying with your FFIEC ...
Consumer education & preparedness for EMV debit cards
by: Brandon Kuehl In my last blog post I excerpted a recent white paper I wrote for community financial institution (FI) card issuers, America’s Next Step in EMV: Debit ...
Don’t wait until 2015! Do the following before the end of 2014
by: John Ulzheimer New Years resolutions are great, but before you start focusing on them, take a look at this list of personal-credit resolutions to fulfill before New Years. Claim ...