The latest from Randall Smith

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6 Things Executives Aren’t Thinking

by Matt Monge After this post, I had some folks asking for a “Things Executives or Managers Aren’t Thinking” post. Well, the Workplace Mojo lower-case-g gods have smiled upon ...

- by CUES Skybox

Simple Changes Can Positively Impact Board Practices

By Matt Fullbrook Following board best practices may seem like a daunting prospect. Will it require a complex change or heavy amounts of research? Not necessarily. There are a number ...

- by NAFCU Services

Keeping Your Members Happy

WRITTEN BY CHELSEA Management guru Peter Drucker once said, “The purpose of business is to create and keep a customer.” It is a “law” of any business: It is more ...

- by CUT Opinion

Wake Up, Members. It’s Not That ’70s Show Anymore.

by Dwight Johnston After hitting 55 years old, Mr. and Mrs. CU Member are thinking about that retirement around the corner. They have recently paid off their mortgage and celebrated ...

- by State of Mind

NCUA Does What It Can; The Rest Is Up To Us

NCUA has taken steps becoming all too familiar to credit unions in recent years:  yesterday afternoon it activated its emergency response policy.  This policy, among other things, encourages credit unions ...

- by DigitalMailer

The Email Marketing Haunted House

by Jimmy Marks Welcome to the spoooooooky world of email marketing! Well, no, it’s not THAT spooky. But there are plenty of scary things that you may encounter on ...

- by Ongoing Operations

Calculate Generator Requirements for a Credit Union

Written by Robin Remines You can’t serve your members if you don’t have power In the aftermath of Hurricane Sandy, credit union leaders are reviewing their plans and ...