Outstanding Chief Executive Shares Wisdom
by Jessica Jones As president/CEO of MECU of Baltimore, Inc. and the 2012 CUES Outstanding Chief Executive award winner, Bert J. Hash Jr. is a highly accomplished man. In ...
The latest from Randall Smith
Designing Branches to Look Like Apple Stores In a Struggle to Remain Relevant
By Casey Bond You walk in, greeted not by a person, but radiant digital displays that follow the clean lines of the building. Cutting-edge technology is propped along the desks ...
How Does Microsoft’s End of Life Announcement Impact Credit Unions?
by Royce Yeager Are you a Credit Union IT professional not running the latest Microsoft software in a Microsoft-based IT shop? I have good news and bad news for you. ...
The Mother of All Mandates
by Henry Meier Good luck and Godspeed to the credit union witnesses including Melrose Credit Union’s General Counsel Mitch Riever at today’s Congressional hearing on mandate relief for ...
Business Loans — Troubled Debt Restructuring
by Keith Leggett Credit unions reported holding $1.8 billion in troubled debt restructured (TDR) business loans at the end of 2012. Slightly more than $582 million of these troubled ...
Reaching Members (And Potential Members) on Twitter
by Mark Arnold The Information Age is in full bloom with no end in sight. Millions of Americans and billions of people across the globe are taking full advantage of ...
Is Your Credit Union At A Crossroads?
By Sean McDonald Whenever I think of the term “crossroads,” I think about the final scene in the Tom Hanks’ movie “Cast Away.” Those of you who have seen the ...
How to Turn Your Financial Institution Into a Commitment Engine
by Mark Arnold One of the best business books I’ve read in the past several years is The Referral Engine by John Jantsch. If you haven’t had a ...