Waiting Room Leadership
by Matt Monge …Then I’m afraid you’re likely missing some opportunities. Thanks to kidney cancer, blood clots, and the like, I’ve come to be a bit of ...
The latest from Randall Smith
Are Some Banks Too Small to Survive?
by Jim Marous With increasing regulatory capital requirements, declining interest margins, a greater need for investment in innovation and new competition, there are many in the industry who believe that ...
A Life or Death Decision: The Need for Innovation
by Bo McDonald Picture a small quaint white house, surrounded by fields of grain as far as the eye can see. Out back there’s a red barn and several ...
You’re the Leader We Need
By Matt Monge Organizations needs leaders. If the first name that popped into your head was someone else’s, you’re already missing the point. You see, it doesn’t ...
Arizona Membership Dues Decision Highlights Industry Challenges
by Tom Glatt Jr The word is out that Arizona Federal Credit Union has implemented a $3 per month membership fee. That’s right. Members of AFCU must pay $3 ...
An Open Letter To Justin Bieber (re: Prepaid Debit Card)
by Ron Shevlin Yo J-Man: You don’t know me from Jack, but I’ve got some advice for you regarding your newly announced prepaid debit card, so I hope ...
Concentrate on the Relationships, not the Technologies
We visited with Charlene Li in San Mateo, California. Charlene will be our keynote speaker in Ottawa at the World Credit Union Conference on July 16. Charlene writes about the ...
Spear Phishing: The Big Catch
by Nicole Reyes The latest in phishing attacks, spear phishing is a more targeted version of the scam in which victims are cherry-picked. Instead of sending out mass e-mails to ...