by. Anthony Demangone
A reader sent me a great email the other day. He said that while he enjoys my columns, I can get a bit “touchy-feely” in my topics.
Managing and leading, he argued, involves being tough in many situations. Empowerment and freedom is great, but there needs to be direction and control.
He is 100% right. But I’m not 100% wrong either.
I think it gets down to to this: Balance.
Throwing out employee handbook, rules and processes in the name of employee freedom and empowerment is silly. But any more silly than excessive micro-managing?
Always giving encouragement with never a thought given about accountability? Not good. But is that worse than the other extreme?continue reading »