1st Advantage Credit Union discovers cost-effective convenience with ATM USA

Case study

Back in 2019 the 1st Advantage Credit Union was facing a dilemma many financial institutions face – the need to upgrade their ATM fleet.

The credit union, which serves residents of Virginia, had a full-service ATM in all of their 15 branches along with eight off-premise cash dispensers, all in need of replacement.

“We knew we wanted to continue owning and managing our on-site machines,” said Michelle Nealey, CFO for 1st Advantage CU. “But our off-site ATMs are primarily at SEG (Select Employee Group) locations and keeping them on the books just wasn’t feasible.”

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