Combating card not present fraud during COVID-19

Enticed by the ease and convenience of eCommerce, consumers have been moving their purchase activity online for years. This trend has only accelerated during the COVID-19 pandemic, as workplace closures and stay at home orders have dramatically reduced in-person POS transaction activity for all but the most essential businesses.

As online shopping volume increases, incidents of card not present (CNP) fraud are also rising. In recent years, merchants, issuers and processors have implemented rigorous measures to limit card present scams like fallback transactions, incenting fraudsters to target eCommerce sites as an easier point of entry:

 

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