Compliance and collections: Adhering to the FDCPA and Regulation F
A new federal debt collection rule enacted under the Fair Debt Collection Practices Act (FDCPA), Regulation F, went into effect in November 2021. This new law will significantly impact the debt collection process.
All debt collectors, collection agencies, and loan servicers (both first- and third-party) are now expected to adhere to Regulation F.
Regulation F for Debt Collection
The primary requirements of Regulation F include a series of updated rules regarding the number of times and times of day debtors can be contacted. The new law also requires collectors, loan servicers, and agencies to provide a model validation notice and maintain their documentation for three years.
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