Cornell Conclusion: The Big 3 From The Big Red
by Devin Selte
In most of the training sessions that I provide as part of my role as a corporate trainer at Servus Credit Union, I think back to the days when I was on the other side of the desk at the student.
Most training days are filled with an incredible amount of useful knowledge, but it is extremely hard to remember it all. My rule of thumb is to try to take away a couple of key items that you think you can implement to better support yourself or support the success of your team.
As my experience at Cornell comes to a close (still have the post assignment to do!) I would like to share with you my Big 3 takeaway items, as well as plans for implementation, from the Big Red.
- Rewarding Right Decisions Because of Good Process, Even with Poor Results: This one really made me think. Most of the time we reward based on results, and not so much our decision making process or actions. We have to remember that we can’t control everything. Sometimes luck just isn’t on our side. I would like to take greater time to ensure that I have a sound decision making process and relying less on my intuition. By having the right process, I will be more comfortable if I am not getting the results I am looking for, but know I made the right choice.
