What your credit union can learn from Toys R Us
By now, you’ve heard that Toys R Us is shutting its doors in the U.S.
It is just the latest big box retailer to fall victim to the changing marketplace.
It is easy to see them as the large, clumsy dinosaur that was unable to survive in the new world.
But that’s too easy and does the company a bit of a disservice.
Toys R Us was ahead of its time. Founded by Charles Lazarus, it was originally a furniture store. Lazarus was a WWII veteran, and he heard GI after GI tell him of plans to head home after the war and start a family. From furniture, the store shifted to toys. Toys R Us used computers earlier than many companies. Inc. did a nice job showing the history of the company.
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