CUInsight Weekly Minute with Robbie Young – November 11, 2022

Our favorites from the week in sixty seconds.

Welcome to the CUInsight Minute, sixty seconds from our Associate Publisher Robbie Young with our favorite reads from the week.


“Payment Services Hub”: What it means today


“Payment services hub” or “payment hubs” used to mean a consolidation of systems supporting Fedwire and ACH processing, which helped large financial institutions bring together their Commercial and Retail payment operations. Payment systems were historically introduced one at a time as new payment methods became available, giving rise to silos by workstream for operations such as product management, customer service, compliance, etc. for each payment type. An example of this is check processing, which began in the 1950’s.

Today, “payment hub” has expanded to include new real-time payment rails such as TCH RTP® network, the FedNowSM Service, and reverse debit networks such as Visa Direct and MasterCard Send. Celent refers to payment hubs as ‘where a single solution can process all payments on a single platform’. [read more]

The CUInsight Experience podcast: Caroline Willard – Summit together (#147)

“There is more that unites us than divides us.” – Caroline Willard


Thank you for tuning in to episode 147 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of This episode is brought to you by Elan Credit Card. Elan partners with more than 250 credit unions to provide an outsourced credit card program, and offers merchant and mortgage services for credit union members and business owners.

My guest on today’s show is Caroline Willard, President and CEO at the Cornerstone Credit Union League. She is also on the Executive Committee of the CUNA Board of Directors. Recently, Caroline and I, along with others, climbed Mt. Kilimanjaro for Climb Africa to benefit The ACCOSCA Academy. Caroline shares, “What started as an adventure, turned into becoming a better global citizen,” when discussing her takeaways from visiting the growing continent and supporting Savings and Credit Cooperatives (SACCOs). Caroline discusses all that went into this six day climb and surprisingly, while training for the physical aspect, she noticed it was much more of a challenge mentally. She explains how leadership lessons emerged through this adversity. [read more]

The Global South continues to fuel credit union growth


While membership in the world’s 87,914 credit unions grew by 5% to surpass 393 million in 2021, that increase was hardly equal across all 118 countries surveyed for World Council’s 2021 Statistical Report.

In fact, credit union markets in the Global North are growing at a much slower rate than the rest of the world. Membership growth rates are either below the world average or in decline in several countries, including [read more]

Robbie Young

Robbie Young

Robbie Young is VP & Associate Publisher at, the leading digital trade publication for the credit union ecosystem. Robbie is a CUDE (May 2022, otherwise known as the best ... Web: Details