Fagan: We are in the people-helping-people business

PSCU president/CEO provides an update on the company's initiatives.

April 4, 2019 by Ron Jooss, CU Magazine

Chuck Fagan at PSCU Member Forum 2019 (photo courtesy of CUNA)

Chuck Fagan, president/CEO of PSCU, provided an update on the credit union service organization’s leading initiatives during his opening remarks at the PSCU Member Forum in Austin, Texas, Wednesday.

Among the updates:

► Lumin Digital. PSCU formed Lumin Digital, a cloud-based digital platform, in April 2018. The first implementation of the platform will go live this spring.

“In one year, we feel we’ve redefined the digital banking experience for the member,” Fagan says. “It helps expand member engagement and creates a personalized journey for the member.”