“Fall” doesn’t have to describe bank or credit union staff morale

Fall is here! You can practically smell the pumpkin spice lattes, see the auburn leaves tumbling to the ground…and feel the tension of busy season heading toward you and your staff like a speeding locomotive (if it’s not already here). This fact might spark fears of employee burnout, a sensitive issue in a complex labor market.

But while busy season may be unavoidable, burnout is not.

Here are some ways to keep up community bank or credit union staff morale during the dreaded busy season.

Get personal

According to Gallup, only 25% of U.S. workers think their employer cares about them. That’s a pretty dismal number to start, and those feelings likely heighten during stressful seasons at work.

 

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