Grow your ‘curiosity muscle’

Apply 4 questions to every project at your credit union.

“Making yourself accountable is the secret to hitting your goals," says author Diana Kander.

If your credit union is wildly successful, be very worried. That’s when complacency sets in, says Diana Kander, author of “The Curiosity Muscle.”

“Every dollar you make is a reason not to change,” says Kander, who addressed the 2019 CUNA Lending Council Conference Tuesday in New Orleans. “Hubris born of success makes us complacent. I want to make you paranoid—and much more curious.

“Curiosity is the antidote to hubris.”

Kander says applying four questions to every project will create a significant impact in your organization:


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