Hot off the presses, CardNav debuts at Bethpage FCU

by: Bill Prichard

On October 16, Bethpage Federal Credit Union in Bethpage, N.Y., became the first credit union to launch CardNav by CO-OP – a brand new app that enables members to control their credit and debit card accounts using their mobile devices. News spread quickly throughout the credit union press:

“Growing concerns here regarding the risk of debit card fraud led Bethpage FCU to be the first CU to partner with CO-OP Financial Services and its CardNav app,” wrote W.B. King in the Credit Union Journal on November 3. “After a 60-day trial, members are embracing the solution.”

The Credit Union Times also reported on Bethpage’s launch of CardNav: “We had a successful pilot phase with very positive feedback from our testers, which included about 30 of our credit union employees,” Shanta Sewnarain, assistant vice president, operations and risk at the $5.7 billion Bethpage, said in the CU Times story of October 29. “One tester shared that his usage control was set as ‘my location.’ His location is New York and he received an alert for a transaction in New Jersey. CardNav immediately denied the transaction based on location.”

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