Inclusive by nature

Collaboration and sharing come naturally to Royce Ngiam.

Royce Ngiam, Partners Federal Credit Union

Royce Ngiam was well on his way to a successful career in banking when a colleague told him about credit unions a few decades back.

“She said for all intents and purposes the way you run a bank and the way you run a credit union are the same,” recalls Ngiam, who had recently earned his MBA. “The difference was in how you made your decisions. Because most banks are publicly traded, they made decisions based on stock price and profits. At credit unions, all decisions are around the member and the community.”

Today, Ngiam serves as vice president of marketing and business development for $2.5 billion asset Partners Federal Credit Union in Burbank, Calif., where he oversees integrated marketing programs with The Walt Disney Company, the credit union’s sponsor company, as well as other educational and development programs.

He also serves as second vice chair of the CUNA Marketing and Business Development Council.


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