Keep your ATM healthy in 2024

Whether you own / operate a small lobby ATM or a large fleet of bank-grade ATMs, your machine(s) needs periodic, preventive maintenance – just like your car.

ATMs collect dust over time, and human interactions with card readers and keypads can transfer dirt, grime, and oil from hands onto the machine. Ink and oil residues from cash, which soil rubber parts in the bill pathways, can build up over time. And depending on the location, rodents can sometimes get in and make a home inside the ATM – causing havoc. Additionally, software and communication protocol changes require ATMs to be updated from time to time.

Why preventive maintenance is important

Preventive maintenance can reduce downtime, ensuring your ATMs have a longer life span and make it more appealing to users – increasing transactions. No one wants to use a dirty, dingy ATM. Keeping the outside of the machine clean certainly makes it more attractive to customers; building trust and preventing the transferring of germs from person to person. Taking care of the inside of the machine reduces downtime due to transaction failures and bill jams. And ensuring the software is updated on a timely basis keeps it safe from criminals and running smoothly.

 

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