Leaders are servants first

by CU Water Cooler

by. Matt Monge

I had the honor of being part of the speaking lineup at this past CU Water Cooler Symposium, and used the opportunity to talk a bit about servant-leadership. I\u2019ve gotten a few questions from conference attendees since the talk, so I thought I\u2019d address those questions in this post and perhaps nudge the conversation forward in our little community here.

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I had the honor of being part of the speaking lineup at this past CU Water Cooler Symposium, and used the opportunity to talk a bit about servant-leadership. I’ve gotten a few questions from conference attendees since the talk, so I thought I’d address those questions in this post and perhaps nudge the conversation forward in our little community here.

The underlying philosophy of servant leadership is important to grasp. Though it may at first glance seem to be an issue of semantics, the distinction between a leader who serves and a servant who leads is a fundamental one. What separates servant-leadership from other discussions of leadership is that it takes the approach of leadership not being the end-all, but instead a vehicle for the service of others. As Robert Greenleaf pointed out, “The servant-leader is servant first….It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead.” In other words, for the servant-leader, leadership is a means to an end rather than being an end to itself.

On the other hand, it could be that leaders who serve – in contrast with servant-leaders—view service as an essential and foundational element or component of leadership. This isn’t necessarily a bad thing; but it is certainly a different mindset from the one mentioned above. They may consider service an expectation of leadership, but not necessarily as the source or conceptual framework for leadership.

Perhaps it might be helpful to think of it this way. For leaders who happen to serve, service is part of how they lead, but not necessarily why they lead. Service is more the how of leadership than they why. That’s why so many advocates of servant-leadership argue that it should be thought of as “a way of being in the world,” as a professor of mine once said. When conceptualized this way, it becomes more akin to a worldview than simply a grouping of management tips.

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