Leadership and the ‘human operating system’

Understanding how the brain works can improve connections with others.

Being an effective leader requires not only understanding the people you’re leading, but also how the human brain operates and how it affects a person’s actions and emotions.

Responding to people and the problems associated with emotional tension is “a messy business,” says Daniel Wood, executive and leadership coach and behavioral analyst.

He explored how the brain works and why it’s important for leaders to understand how it operates in “The Senior Leader and The Human Operating System,” a virtual roundtable from the CUNA Councils.

Leaders need to understand that “everything you say and do comes from where you are and where you’ve been,” Wood says. “Leaders can influence the structure and functioning of their brain over time.”


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