Let’s Get Extreme
by. Anthony Demangone
When Dan Berger took the reins of NAFCU, he started uttering a phrase over and over.
Extreme member service.
Credit unions and trade association are a lot alike on this point: without members, what’s the point?
So our goal is to provide extreme member service to you whenever we can. And we utter that phrase every chance we get around here.
So, I’m in the office of my colleague Eric (our IT Guru) the other day. And what do I see?
