Co-op Solutions’ more than 1,800 employees – dedicated to the success of credit unions – are led by Dean Michaels, who was promoted to President/CEO on September 18. Previously serving as Chief Strategy Officer, Dean’s promotion follows nearly six years as a key architect of the company’s transformation into a provider of digital payments technology to credit unions. That experience has led to a deep understanding of Co-op’s core values and goals.
Although literally thousands of our clients, partners and employees have interacted with Dean, we wanted to briefly introduce you further. We pitched him a few questions to learn more about his background, approach to business and his ideas about what’s ahead for Co-op and the credit unions we serve.
Dean, you are no stranger to the financial services marketplace. Tell us what first drew you to the industry.
Even as a finance major in college, I saw the significance of how money moves through the global economy. Today, I continue to be fascinated by the transactions that keep complex markets thriving and everyday lives prospering – in particular, the more than eight billion transactions Co-op processes every year.
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