CUNA Strategic Services News Archives

Four ways credit unions can attract Generation Z membership

Four ways credit unions can attract Generation Z membership

As more of Generation Z become adults with their own financial independence, credit unions face new challenges in reaching this tech-savvy and socially conscious cohort. Born between the years 1997 and 2012, Gen Z-ers tend [...]

5 common cybersecurity misconceptions – exposed

5 common cybersecurity misconceptions – exposed

Cybersecurity is a must for modern organizations whose digital initiatives and remote work have extended the IT infrastructure – and the attack surface. An effective defense against evolving threats requires skills and know-how to manage complex [...]

Voice authentication for fraud prevention in contact center environments

Voice authentication for fraud prevention in contact center environments

Voice authentication is rapidly becoming the preferred method of verification in contact centers to balance member experience and fraud prevention. According to research from Aite Novarica, over 60% of fraud losses from account takeovers involve [...]