When the Treasury Department made the announcement last week that federal stimulus relief checks would begin rolling out to millions of Americans, credit unions and banks reported unprecedentedly high volumes of traffic across their websites, [...]
As Americans hunker down in their homes, changing everything about where and how they spend money, credit unions are entering uncharted territory. However, one thing is certain: credit unions must continue to be compassionate banking [...]
As businesses and consumers continue to quickly adapt to the arrival of COVID-19 unfortunately, so are fraudsters. The Department of Justice (DOJ), World Health Organization (WHO), and FBI have all issued warnings about the rise [...]
As the COVID-19 situation continues to unfold daily, many of our members will be faced with unprecedented financial hardships over the next few weeks and months – chief among them is the ability to make their [...]
This weekend brought a new level of uncertainty and concern around the coronavirus (aka “COVID-19”) and its potential impact on the economy and business continuity. While our members are in the midst of making difficult [...]
This Sunday is International Women’s Day, a time to not only reflect on the achievements of women around the world, but also to commit to creating a more gender equal world. This year’s [...]
Today’s consumers want a financial relationship that can help them manage their daily financial needs and improve their overall lifestyle; but they haven’t found one yet. We know this because 40 percent of [...]
How often do you engage with all of the different companies you do business with from your phone? I’ll bet you do it all-day long. With the advent of the smartphone, we have all [...]
CO-OP’s THINK 20 conference – May 4-7, 2020 – is fast approaching, and we are once again looking for rising stars within the credit union industry to join us in Dallas, Texas. For the third year [...]
As we begin a new decade, I want to share three words that I believe will define the future of the credit union movement: primary financial relationship (or “PFR”). Do our members see credit unions [...]
Over the past decade, consumers have enjoyed a large and growing number of choices for making payments. Picking one for a particular transaction generally has come down to two things: user convenience and merchant acceptance. [...]
We’re approaching a new decade, which means now is the time to introduce bold ideas at your credit union and rethink what’s possible. THINK 20 will bring to the stage our boldest line-up [...]
The Thanksgiving holiday shopping weekend – Thanksgiving Day through Cyber Monday – has become the busiest time of year for U.S. retailers and consumers. This year nearly 190 million consumers shopped over the five day period, [...]
Over several decades of testing and learning, the financial industry has determined the best way to detect and stop fraud is by combining technology capabilities with human ingenuity. Even as advanced solutions like neural networks [...]
As technology evolves at breakneck speed, Application Programming Interfaces (APIs) have become a powerful tool for integrating information, processes, and technology across an enterprise. A 2019 study by Cloud Elements found that 55 percent of [...]
