Live event coverage: 2024 NACUSO Network

NACUSO President & CEO Ronaldo Hardy, pictured here during a "Curious Conversations" session with Renée Sattiewhite, Heather McKissick, and Jill Nowacki.

This year’s NACUSO Network event is full of innovative credit union leaders, leading edge fintech folks, and of course, lots of CUSOs. Repeat-attendees remarked on the new buzz and energy permeating the conference, held this year at Disney’s Yacht and Beach Club Resorts in Orlando.

The 2024 Network is the first with new NACUSO President & CEO Ronaldo Hardy at the helm, who shared that the format for next year’s event will be reimagined. With hundreds of credit unions and CUSOs gathered for collaboration and innovation, NACUSO Network is one event to add to your dance card—and budget—next year.

Read on for highlights from the live 2024 event:

  • Vision & authenticity: During the opening ceremonies, Ronaldo shared his vision for future-state NACUSO. He also invited his wife Cristian and their four children onstage. The latter guests had prepared a “roast” of their dad, with jokes about his many pairs of shoes and heartfelt remarks on his new role.
  • Keynotes: The headliners at 2024 NACUSO Network included stars like NFL Pro Football Hall of Famer, Barry Sanders, and Duncan Wardle, Founder at iD8 & innov8.
  • Curious conversations: These panel discussions and fireside chats were a round robin of credit union leaders, like Jim Nussle, President & CEO at America’s Credit Unions, Renée Sattiewhite, President & CEO at the African-American Credit Union Coalition, Heather McKissick, CEO at CUES, Jill Nowacki, President & CEO at Humanidei, and Tansley Stearns, President & CEO at Community Financial Credit Union.
  • CUSO Awards: Three stand-out CUSOs were recognized at NACUSO Network this year.
    • Pulsate, which won the 2024 New CUSO of the Year Award.
    • Envisant, which won the 2024 CUSO of the Year Award.
    • PSCU/Co-op Solutions, which won the 2024 CUSO of the Year Distinguished Service Award.
  • Next Big Idea Competition: This signature NACUSO competition (“Shark Tank” style) saw Casap, a member-first disputes and fraud automation platform, awarded the first place. Debbie, a rewards-based platform that incentivizes positive financial behaviors, was the runner up.

Find the full 2024 agenda here. Those interested in attending the 2025 NACUSO Network in Las Vegas can stay tuned for more information here.

The National Association of Credit Union Service Organizations (NACUSO) was formed in 1985 to help credit unions explore the use of CUSOs and the delivery of non-traditional products and services. Over the years, NACUSO’s focus has evolved to helping credit unions form multi-owned CUSOs and participate in collaboration and the cooperative business model.

Lauren Culp

Lauren Culp

Lauren Culp is the President & CEO at She leads the growing team at CUInsight, works with organizations serving credit unions to maximize their brand and exposure, connects with ... Web: Details