Technological innovation is hitting the financial services industry at a dizzying pace. But it’s not just your IT and retail delivery department that is faced with the challenge. Credit union marketers now have more [...]
So here we go again. It’s that time of year that credit union executives hunker down and start their annual ritual of building their plan for the next year. Having gone through this process [...]
Driving to the office today, I never thought a Warren Zevon song would inspire me to write a post for CUinsight. “Lawyers, Guns and Money” is not my favorite Zevon tune, and frankly few other [...]
Let’s face it, consumers are on content overload and are overwhelmed daily with a variety of news and marketing messages. Needless to say (but I am stating it anyway), news travels faster and further [...]
Take off your credit union hat for just moment and be completely honest. Do you enjoy banking? Is it enjoyable paying your bills, applying for a loan or waiting in line to cash a check? [...]
For the past 10 years I have heard credit union CEOs say they want to create a Starbucks-like retail experience. For some, it has been the Starbucks veneer that has appealed to them, but for [...]
I guess you could say I am in somewhat of a unique position, having worked on the client and supplier side of the financial services industry. And through the years I have met plenty of [...]
I have spent the last several years meeting with credit union people at conferences, trade shows and routine client visits. I do a fair job of keeping abreast of current affairs that impact the financial [...]
When you push your financial education towards members, do you position it as “literacy”? I’m curious as to why, because I’m not illiterate and the vast majority of your members are not ether. [...]
