Next-gen mortgage experiences: Strategies for growth in 2024

Join us at MeridianLink® LIVE! as we explore modern strategies and tech to elevate the borrower experience and drive growth.

According to MeridianLink’s 2024 consumer survey, 30% of respondents indicated a willingness to switch financial institutions (FIs) upon experiencing unsatisfactory customer service; that same survey also found that 36% of respondents want their FIs to focus on prioritizing digital innovations and omnichannel experiences.

It couldn’t be clearer: if FIs—including mortgage lending departments and institutions—want to grow and retain their business, they need to adopt personalized digital solutions that meet the needs of each consumer’s unique circumstances in a fast, frictionless environment.

Fortunately, there’s a plethora of cutting-edge strategies and technologies out there designed to help mortgage professionals meet these evolving expectations with relative ease. Below, we give a high-level overview of the trends and innovations helping mortgage lenders grow profitability and bolster consumer relationships. For a deeper dive into these key topics, we invite you to join us at MeridianLink LIVE! 2024, from April 29 to May 2. Register here to take part in sessions and solution-based collaboration that can empower your institution to better serve its borrowers.


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