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Insuritas, Genworth, Securian, DDJ Myers and Isolutions Win NAFCU Services’ 2013 Innovation Awards

BOSTON, MA (July 9, 2013)NAFCU Services Corporation today announced the winners of its 2013 Innovation Awards at NAFCU’s 46th Annual Conference and Solutions Expo in Boston. Each year, NAFCU Services recognizes a handful of its Preferred Partners for outstanding, innovative solutions recently introduced to the credit union market.

“A credit union’s success really starts with the solutions they offer to members, and the ways in which they deliver them,” said David Frankil, president of NAFCU Services. “The winners this year offer innovative solutions that help improve a credit union’s performance across the board, from turning traffic into revenue, better educating their mortgage teams, improving marketing performance, and helping members protect themselves from auto problems, to developing the next generation of leaders at their credit union.”

The NAFCU Services 2013 Innovation Awards winners are:

  • Insuritas – for its SmartCART Technology, a product that provides a robust insurance buying experience for members via the credit union’s own website. Members click a single link and see the credit union’s suite of insurance and related products to protect themselves, their families and their businesses. Products such as ID theft, travel protection, legal and warranty can all be shopped, compared and purchased in a one-stop, single payment checkout shopping experience. Members can select customizable coverage options, assign dependents and beneficiaries per product, and enjoy complete pricing transparency. SmartCART Technologysm allows them to buy with one payment, and store all of their product purchases in a new member online insurance account (including policy documents, ID cards, disclosures and welcome kits, etc.) while never leaving the credit union’s web environment. Think of an Amazon.com-like shopping experience for members—right on the credit union’s web portal. This product can generate significant income for the credit union via revenue share, without the usual administrative challenges in running an insurance operation. More information is available at www.nafcu.org/insuritas.
  • Genworth – for The Genworth Mortgage Insurance Learning Series (GMILS), a monthly series of webinars offered free to credit union executives, provides a comprehensive look at critical topics related to mortgage origination. GMILS covers key subjects selected to help credit unions increase their efficiency and productivity while better serving their members. The series is designed to augment a credit union’s in-house training for mortgage professionals, whether experienced or new to the industry. There have been five webinars to date in 2013. More than 392 credit union professionals attended the webinars live and more than 1,078 have listened to the recorded versions of the webinars. More information is available at www.nafcu.org/genworth.
  • Securian – for Debt Protection Auto Expense, which provides credit union members with additional security in the event of a major unexpected auto expense. The auto insurance deductible benefit cancels one loan payment up to $500 in the event of an accident where a deductible payment is made. This coverage allows the borrower to use dollars that would have been used for a loan payment instead for the auto expense, keeping a loan current in a circumstance where there might otherwise be an issue. In addition, the solution also generates revenue for the credit union. The coverage is available for both new and used automobiles. More information is available at www.nafcu.org/securian.
  • DDJ Myers – for the Emerging Leaders Program, a unique, educational experience designed to support aspiring credit union professionals to learn new leadership skills. The program teaches emerging leaders to take effective action, build the practices of an authentic leader and to reach their full leadership potential. This program includes course work, one-to-one leadership coaching, a leadership project, relevant articles and books, and embodied leadership practices. Each participant receives six executive/leadership coaching sessions throughout the program in support of their personal learning style and objectives. More information is available at www.nafcu.org/ddjmyers.
  • iSolutions (with Allied Solutions) – for its Interactive Marketing Platform, a marketing solution that integrates disparate silos of marketing and communications focused on the member base, improving the performance of marketing campaigns via email, mobile, social and print. It starts with solicitation and capture of member preference management, where the member is asked about topics they’d like to hear about, the frequency in which they’d like to hear them, and the preferred channel from which they want the message delivered. iSolutions coordinates all of these to deliver one-to-one messaging to members. In addition, iSolutions makes it easy for credit unions to offset the expense of marketing campaigns by finding sponsors, if desired, transforming a cost center into a profit center. More information is available at www.nafcu.org/isolutions.

The winners were selected by the NAFCU Services Advisory Committee, which is composed of credit union executives from credit unions of all sizes.

Representatives from Insuritas, Genworth, Securian, DDJ Myers, and iSolutions will accept their awards at a reception on Tuesday night, July 9 at the conference. Attendees interested in learning more about these companies can visit their booths in the NAFCU Services Preferred Partner Pavilion in the exhibit hall.

For a complete schedule of events, visit http://www.nafcu-annual.org/program_at_a_glance.html. For up-to-the-minute information on the conference, follow the #NAFCUAnnual hashtag on Twitter and download the conference app at http://eventmobi.com/NAFCUAnnual/#!/.

About NAFCU Services
NAFCU Services Corporation is a wholly owned subsidiary of the National Association of Federal Credit Unions (NAFCU). Since 1975, NAFCU Services has partnered with the industry’s leading solutions providers to offer value-added products and services at a discount to credit unions. Currently, it offers more than 30 Preferred Partner programs to the credit union community, maintains the credit union locator website www.CULookup.com, and provides free financial calculators to NAFCU members. For more information about NAFCU Services Corporation, visit www.nafcu.org/nafcuservices.


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