It has come to our attention that members are receiving fraudulent calls from what appears to be a Hawaii Central Federal Credit Union (FCU) phone number, in which the caller is claiming to be a Hawaii Central FCU staff member and asking for card information. This is a scam. Do not give out any sensitive information.
Scammers use technology called “spoofing” to manipulate caller ID names and phone numbers to get sensitive information and gain access to the victim’s accounts.
Hawaii Central FCU wants to remind members that staff will never ask for your account number, login information or any other confidential information unless the call or inquiry is initiated by the member. If you receive a suspicious call, text, email or letter, please contact us at (808) 536-3677 or our VISA Fraud Department at (888) 918-7313 to verify the inquiry was, in fact, from Hawaii Central FCU.