The clichés above, we’ve all heard them. They are the sayings that make us drop a token in the slot machine or roll the dice at the craps table while attending an industry conference or an annual meeting.
Quick wins, right? We all love them. We all want them. They’re the reason we pick up pennies when they are heads-up on the ground and why we play scratch offs and mega millions. (Well, only when the prize is like $6.8 BILLION, because, let’s face it, it’s not really worth it to pull over and buy a $2 or $3 ticket when the pot is only $300K, right?)
Unlike winning the lottery or hitting the Wheel of Fortune jackpot, becoming a data savvy credit union doesn’t happen overnight. However, you can “set the wheels in motion” and start moving in the right direction by establishing goals that can help you get some quick wins under your belt. Becoming data savvy means you’re “winning” with your members.
When I first started playing with data (and developing a small obsession in the process), quick wins were the targets that would show positive movement in our scorecard measures. You know what scorecard measures are, right? They’re the numbers that matter to your Board because, quite honestly, they’re the numbers that determine your credit union’s longevity.