The art behind decision-making

As human beings, we are hit with decisions each day; big and small. As leaders, certain decisions we make may have more impact due to the weight they carry on others. It’s important to follow a smooth process when hit with a difficult decision, and here are some helpful steps.

In his most recent article, John Spence provides a decision-making map that helps those who find themselves in a rut with a decision:

Spence first addresses that the first aspects of a decision to think about are its probability and impact. Specifically, what is the likelihood that something could go wrong with this decision, and if it did, how bad/significant might the impact be? He categorizes these into three levels:

  • Low probability/low impact: I don’t give the decision too much thought and would typically delegate it to someone else.


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