The CUInsight Network podcast: Operational solutions – Synergent

Thank you for tuning in to The CUInsight Network, with your host, Lauren Culp, President & CEO of CUInsight. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.

My guest on today’s show is Randy Stolp, President at Synergent. Randy shares his career journey that led him to his current role. Randy views Synergent as a person-driven, people-focused cooperative. Together, the team helps credit unions succeed and improve the financial lives of their members.

During our conversation, Randy discusses lessons in why people are the source of innovation. He explains the meaning of being a “technology philosopher” and emphasizes the importance of people in technology. Listen as Randy talks about the people, processes, and products within the industry and how Synergent brings solutions to credit unions and their members.

As we wrap up the episode, Randy talks about singing in front of his favorite music artist, staying connected to loved ones, and embracing a positive outlook. Enjoy my conversation with Randy Stolp!

Connect with Randy:
Randy Stolp, President at Synergent
rstolp@synergentcorp.com
synergentcorp.com
Randy: LinkedIn
Synergent: LinkedIn | YouTube | Facebook | Twitter 

Show notes from this episode:
What an amazing interview with Randy! Check out all the exceptional work his team is doing over at Synergent here.
Want to hear more from Randy? Click here.
Shout-out: Randy’s grandma 
Shout-out: Emergency!
Shout-out: Randy’s parents
Place mentioned: Nashville, TN
Shout-out: CUNA
Historic event mentioned: COVID-19 pandemic
Shout-out: Apple Inc. 
Shout-out: Chime
Shout-out: Randy’s dad
Shout-out: Malcolm Gladwell
Shout-out: GAC
Shout-out: Randy’s brother
Shout-out: Randy’s uncle 
Shout-out: Randy’s wife
Shout-out: Geoff Tate 
Shout-out: Queensrÿche
Place mentioned: Ireland
Place mentioned: Italy
Place mentioned: Scotland
Place mentioned: France
Place mentioned: Montana
Place mentioned: Maine
Shout-out: Eric Martin 
Place mentioned: Mr. Big
Shout-out: Randy’s daughter 
Place mentioned: California
Shout-out: George Maxwell
Shout-out: Patrick Lencioni
Shout-out: Audible
Song mentioned: The Long and Winding Road by The Beatles
Book mentioned: Freakonomics by Stephen J. Dubner and Steven Levitt
Book mentioned: Super Freakonomics by Stephen J. Dubner and Steven Levitt
Book mentioned: Think Again: The Power of Knowing What You Don’t Know by Adam Grant
Book mentioned: Range: Why Generalists Triumph in a Specialized World by David Epstein
Book mentioned: The Power of Regret: How Looking Backward Moves Us Forward by Daniel H. Pink

In this episode:
[00:44] – Randy Stolp wanted to be a firefighter thanks to this TV show.
[03:34] – Staying focused on service excellence.
[05:51] – Randy talks about creating frictionless experiences for members and credit union teams.
[08:36] – Randy talks about relying on people as the source of innovation.
[11:36] – Be willing to change your mind.
[14:06] – What is Randy most focused on these days? PART 1
[16:54] – What is Randy most focused on these days? PART 2
[19:31] – Randy talks about learning a lesson early in his career about owning mistakes.
[21:36] – Randy enjoys splurging on traveling experiences.
[23:47] – Randy talks about work-life harmony.
[25:35] – If you do something you have a passion for, you’ll find a way and have enough.
[27:51] – Find alignment in what you do.
[30:32] – Randy talks about resilience through a different take on moving past regrets.