This is my identity. There are many like it, but this one is mine.

Verifying the identity of your members in digital transactions can be challenging. Fraudsters are becoming increasingly sophisticated and persistent in their methods. What does it take to effectively safeguard your credit union and members from fraud?

In this episode of Grow Your Credit Union, hosts Joshua Barclay and Becky Reed welcome Hailey Windham, former Financial Crimes Program Manager at Safe Federal Credit Union to talk about:

  • What drives the massive increase in fraud that credit unions are experiencing.
  • Resources credit unions should invest in to meet the growing demand for real-time payments.


continue reading »