According to Socrates, “The secret of change is to focus all of your energy, not on fighting the old, but on building the new.”
David Libby has discovered that secret. It’s what motivates him to come to work.
“It’s the variety and excitement of what we do every day—always exploring and discussing new ideas of how we can engage members, attract new members, and handle constant change,” says Libby, president/CEO of $373 million asset Town & Country Federal Credit Union in South Portland, Maine. “I love change and how that makes things better.”
Under his leadership, the credit union was among the first four financial institutions in the country to introduce an Alexa Skill with account-linking capabilities for Amazon Echo devices, and the first credit union in Maine to offer Apple Pay, check-imaging ATMs, and dialogue/pod stations for its 38,000 members.
continue reading »