What leaders need to say (and not say)

How a leader talks to his or her team can either spur them to success or hinder their development. We control how we respond and verbalize our thoughts, so it’s up to us to act wisely.

To make it easier, Inc.com gives a list of phrases and challenges the reader to try to say each of them daily to at least one person. The list includes:

– “This is the situation.” Let people know what’s going on.

– “What do you need?” These four words let people know that you care about them and want to see them maximize their potential.

– “Tell me more.” When we are quiet we are likely to hear more ideas from others.

– “I trust you.” Don’t have people on your team that you don’t trust.

Another phrase I think is important to use when necessary: “I was wrong.” A leadership article on LinkedIn states that being upfront and honest and admitting you’re wrong to your team will only lead to greater mutual respect.