As a company that provides SOC services to companies, monitoring security alerts 24×7, we perform journey mapping during our service turn-up.
Many clients ask us why? Well, there are some great reasons, thanks for asking.
Journey mapping is what sets Think|Stack apart from the other MSSP and MDR companies in the market.
First, what is a journey map?
A journey map is the map of a process or experience that captures the human experience with technology, procedure, data, system and people. It is often used to design user or retail experiences.
However, we use our mapping to help us understand your business. It helps us understand how your users and customers interact with your business, what data they share, where it goes, why and how it’s used and it provides context for the technology and data we are protecting.
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