Pickles in Key West

by: Anthony Demangone

A big part of a successful conference is networking. Content is wonderful. But networking can unlock opportunities and solve problems.

Want an example?

During a meeting here in Key West, someone spoke about how wonderful “great” customer service is when you see it.

This led another person at the table to mention “Give’m the pickle.”  She said it was a video that trained people on how to give great customer service.

It wasn’t a big room, so a few tables heard the comment about “Give’m the pickle.” Three or four CEOs – people I respect a great deal – said that they were trained using the video or use it at their credit union.

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