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Leadership

3 steps to turning reactions into responses

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Often when we react, it’s driven by emotional factors. Sometimes our emotions aren’t our best friend. If you’d rather respond than react, follow these three steps:

Take a deep breath

The first step in changing reactions into responses is to slow things down. Our emotions take over quickly when we react. Try taking a deep breath next time you feel like reacting. Breathing will calm your body down and bring back logical thinking.

Remember who is affected

Whatever news is affecting you, just remember it’s probably affecting others as well. Know that your reaction might seem like the right response in the moment, but later it could have negative repercussions on others. This alone should be a good enough reason to slow things down and be more mindful.

Reason it out

As you start to calm down and think more clearly, pay attention to what is being said. If a certain phrase or action sets you off, there may be more information you need that gets overlooked. Breathing and listening well will lead you to a more thoughtful mindset that will help you turn those reactions into productive responses.

John Pettit

John Pettit

CUInsight.com