5 Tips for Leaders Who Listen
by Matt Monge
There just might be something to this whole listening thing. Thanks, Captain Obvious, you might be thinking. What you don’t know is that I actually have a whole superhero get-up I don when I transform into Captain Obvious. Like any superhero outfit, there are tights involved. I’ll spare you any further details.
Listening is one of those funny skills that most people think they’re good at, while mostother people think those first people aren’t really all that great at it. If you think about it, it’s a tricky one from a self-awareness perspective. I mean, you don’t actually ever experience what others do when they talk with you because, well, you’re you. You can’t possibly perfectly process how your communication is received and perceived by others.
But that doesn’t give us an excuse to throw up our hands and just continue nodding and smiling when others are talking with us. Leaders within organizations have the responsibility to work hard to listen to their teams. And because the business world needs another list of things to help people listen better, here you go: