The Senate is expected to consider the nomination of Jovita Carranza to the administrator of the Small Business Administration (SBA) this week. Carranza currently serves as U.S. Treasurer, and was…
Members of the Federal Open Market Committee (FOMC)–the Federal Reserve's monetary policy-setting arm–agreed that the labor market had remained strong since November, with economic activity sustaining moderate growth, according tominutes…
Australia’s credit unions, mutual banks and building societies are providing a variety of services to people affected by the country’s brushfires—ranging from delayed loan payments to additional time off for…
Having an outstandingdigital experience in bankingis attractive to just about everyone these days. Most mobile-first account holders want to experience banking digitally and do so in an Amazon-like way. Meanwhile,…
According to Bloomberg’s analysis of United Nations’ data, Generation Z this year comprises 32% of the global population. By 2020, Gen Z consumers will have a greater impact on global…
At the beginning of the previous decade, I was working as a strategic consultant for a large marketing services organization serving the financial services industry. I was 55 years old,…
Financial literacy and financial education are important to the National Credit Union Association (NCUA). NCUA has a financial literacy and education resource center landing page on its website that is…
The recipients of the CUNA Elly Awards, honoring top training professionals at credit unions, were announced at CUNA Experience Learning Live! in October.CUNA has also announced that next year’s CUNA…
NAFCU's widely-readNAFCU Todayis credit union leaders' go-to source for the latest on issues impacting the credit union industry. For those short on time, here's a roundup of this week's need-to-know…
Diversity and inclusion training is no longer a well-intentioned afterthought, and for good reason: the 2019 L&D Report from findcourses.com confirms that the fastest-growing companies are 72% more likely to…
There is no calendar for cybercrime. Just one continuous cycle to steal data, identities and funds. A review of 2019 reveals how many incidents affected financial institutions either directly or…
Experian early this year will introduce a new credit score product it says will help financial institutions make loans to more credit invisible and thin-file consumers—a huge market of more…
Big Tech may want to get into banking this year, but it doesn’t want to be your bank. Google plans to introduce consumer bank accounts later this year in collaboration…
Passwords are a double-edged sword: they are meant to protect our information, but they are also frustrating with so many to remember and manage. A recent Visa survey showed that…
2019 was one of best years my organization has had in its 50+ year history. We saw tremendous growth, launched a number of new products to better serve our members,…
CUNA and several financial services trade organizations petitioned the U.S. Supreme Court this week to review a case involving Fair Housing Act (FHA) claims filed by municipalities. CUNA and the…
Credit unions looking to partner with the best service providers in the industry – for card processing, compliance assistance, lending, risk management, technology, and more – can now access NAFCU's…
Car prices are going up—with average cost of a new vehicle reaching $37,000 in 2019, according to Kelly Blue Book. In response, consumers are buying more used cars. They’re also…
In September, a North Carolina man walked into a branch of the $40.8 billion State Employees Credit Union, drew two semi-automatic pistols and held the branch manager hostage. But Kevin…
According to an article by MasterWord, studies show that when people are making major decisions (including those regarding financial matters), they are usually more comfortable in their first language, even…
Business intelligence gained much attention in 2019. What was once a wish-list item — having staff members dedicated to mining member data to uncover new service opportunities — has become…
One financial institution bankrolled a road trip for its entire leadership team to visit fintech startups over the course of a week. The company took this bold step to immerse…
As NAFCU and the industry achieved some big wins in 2019, NAFCU's Regulatory Compliance Team answered hundreds of questions and published blogs and other resources each month to help member…
Do you make New Year’s Resolutions? I do, though I call them intentions. I make intentions throughout the year, most often at the beginning of each new season. I like…