Turn mistakes into success
As a college basketball player at the University of Southern Mississippi, Samuel Jones received the tip and had the opportunity for a game-opening dunk. The problem? He dunked the ball…
As a college basketball player at the University of Southern Mississippi, Samuel Jones received the tip and had the opportunity for a game-opening dunk. The problem? He dunked the ball…
A former teller at the $995 million Michigan First Credit Union in Lathrup Village, Mich. allegedly stole $24,000 from a 92-year-old member while she was hospitalized, state regulators and law…
The Thanksgiving holiday shopping weekend – Thanksgiving Day through Cyber Monday – has become the busiest time of year for U.S. retailers and consumers. This year nearly 190 million consumers…
The battle against fraudsters in the digital era has evolved into a never-ending arms race. The tools we use to detect, score and prevent fraud — particularly card-not-present fraud in…
Search Google for “marketing myths” and you could easily spend hours sifting through the results. One of the first you’ll see is one of Google’s own blogs.. When the big…
Review two checklists produced by industry experts that provide actionable steps for addressing heightened online, mobile, and in-person fraud activity that occurs during the purchase-heavy holiday season: Checklist #1: Financial…
Five federal financial regulators, including NCUA, released a joint statement on the use of alternative data in underwriting by credit unions and other financial institutions. The statement notes the benefits…
Membership at federally insured credit unions reached 119.6 million – representing 3.6 percent growth over the year – according to the NCUA's third quarter call report data. In addition, assets…
The lack of a definitive strategy is the single largest barrier to data transformation. Without a detailed roadmap, credit unions can easily go off course in what can be a…
Credit unions are less efficient than banks and thrifts when it comes to assets per employee, according to new data from financial institution research firm Moebs Services. According to the…
With nearly 2.5 million members in a state with 10.4 million people,State Employees’ Credit Union ($40.1B, Raleigh, NC) has a considerable impact on North Carolinians as a provider of affordable,…
Imagine you are in an airplane flying coast-to-coast, cruising at 30,000 feet. There are the mountains and valleys, cityscapes with twinkling lights, barren land and farmland – and let us…
Is anyone else watching Elf and reading the new HMDA and Regulation C rules? Just me?! The Home Mortgage Disclosure Act (HMDA) requires credit unions to disclose certain information regarding…
Gen Z is coming into its own now that its older members are graduating college and starting their careers. The upper end of this large group of consumers — roughly…
The Federal Housing Administration (FHA) plays a critical role in homeownership, yet impediments exist keeping credit unions from accessing the FHA lending program. CUNA submitted a letter Thursday to a…
NAFCU Regulatory Affairs Counsel Kaley Schafer yesterday provided insights into regulatory challenges facing financial institutions that serve marijuana-related businesses (MRBs). Schafer was part of a panel at a Regulator Roundtable,…
As the holiday season approaches, leaders are starting to look for ways to show their teams they care. Yes, that’s what bonuses are for. But cash gifts aside, there are…
Ideal Credit Union’s new Wellbeing Champions Committee launched a five-week step challenge to highlight the importance of daily exercise and encourage participants to walk with a greater purpose at the…
The NCUA board on Thursday will vote on a final rule that likely will delay the effective date of its Risk-Based Capital regulation but will not discuss a plan governing…
A few weeks ago, the FFIEC released an updated version of its Business Continuity Management booklet, which is one of the eleven booklets that make up the FFIEC’s IT Examination…
The dark web is a mysterious world most don’t know much about. The internet is vast and much of it public or accessible with a simple password, contrary to common…
The trifecta of characteristics that good leaders demonstrate are intellect, emotional intelligence (EQ), and decency quotient (DQ). There are many factors that go into promoting someone to a president, CEO,…
And giving as a family can be especially rewarding during the holiday season — when the spirit of community and generosity is in the air. So whether giving back is…
Credit unions and the financial services industry at large are dedicated to protecting customer information along with working to ensure that systems used to provide financial services to Americans are…