The latest from Jordan Rumsey

Dec 16, 2014 - by The Hill

Happy Holidays becomes ‘Happy Data Breaches’

by: Jim Nussle and Camden R. Fine Hackers and cyber-criminals keep hitting the repeat button on data breaches: Every week, it seems there is a new headline of yet another ...

Dec 15, 2014 - by OnApproach

3 ways community spurs advancement within the credit union industry

Sharing ideas and analytics solutions allows credit unions to thrive in the ever-changing financial marketplace by: Nate Wentzlaff Recently, I attended the Credit Union Big Data/Analytics Conference hosted by ...

Dec 15, 2014 - by TMG

5 tips for working with the media during a merchant data breach

by: Georgann Smith The reporters, bloggers and media representatives in your community are charged with a specific task when they are assigned to cover a major retail data breach – they ...

Dec 15, 2014 - by Ongoing Operations

Want a cheat sheet for your NCUA IT exam?

It’s Monday and  you open your email to see that your credit union’s annual NCUA IT Exam is scheduled for  some time in the first quarter. You don’...

Dec 15, 2014 - by Coopera

Five reasons consumers are unbanked

For many people – especially those of us working in the financial services industry – it can be difficult to understand why someone would not have a bank account (or if they ...

Dec 15, 2014 - by Sageworks

At credit unions, focus on customer experience

by: Ashley Binder Consider your worst customer service experience. Perhaps it began by waiting in a needlessly long line, leaving you aggravated before you reach the front. Then a seemingly ...

Dec 12, 2014 - by aSmarterChoice

Nerd Wallet advises millennials to invest in credit unions

by: Christina Pontisso Millennials aren’t seeking financial advice. Nearly 25% of those born between the years 1980-1989 said it’s because they don’t trust anyone for reputable money ...

Dec 12, 2014 - by CU Suite

2015 credit union challenges: the results

by: Anthony Demangone A few weeks ago, I asked you all about challenges. Challenges that your credit union will face. That you will face. And that your teammates will face. ...