The latest from Nanci Wilson

Oct 3, 2019 - by Nanci Wilson, Louisiana Credit Union League

What is your professional legacy?

What does it take to be the BEST employee? Does it take hustle? Early mornings and late nights only to turn around and repeat the next day. Does it take ...

Sep 12, 2019 - by Nanci Wilson, Louisiana Credit Union League

The US and ME in customer service

The other day I was ordering a meal from McDonald’s.  Don’t McJudge me! I got to the second window where you pick up your food and the woman ...

Jul 8, 2019 - by Nanci Wilson, CUES

Motivation station

The other day I heard the expression, “Don’t let your ice cream melt counting someone else’s sprinkles”. I love that! How true it is. We often compare ourselves ...

May 21, 2019 - by Nanci Wilson, CUES

Totally flawesome

Here’s the thing…. You will never be the perfect employee. Did you hear the world crashing down all around you? Oh, you will try. There will be days that ...

Apr 30, 2019 - by Nanci Wilson, CUES

The truth about this unwanted coworker

According to the National Institute of Mental Health, nearly 40 million adults between the ages of 18 and 54 suffer from an anxiety. I realize opening with that staggering statistic ...

Apr 23, 2019 - by Nanci Wilson, CUES

The ROI of taking the time

I remember when I first started as a teller and my new face automatically translated to; CAUTION! NEW! SHE KNOWS NOTHING! I was pretty sure after my first few weeks ...

Feb 28, 2019 - by Nanci Wilson, Louisiana Credit Union League

Laughing your way to employee retention

I’ve come to the realization that if you do not have an element of fun in your workplace, you will slowly begin to resent being an adult. It’s ...

Feb 13, 2019 - by Nanci Wilson, Louisiana Credit Union League

The long neck of accountability

I often reflect back on one of my first employments and how it taught me so much about the working world. I was young and by all rights pretty naï...