The latest from Randall Smith

Jun 4, 2013 - by CU Water Cooler

Credit Unions Excel in the World of Virtual Payment Services

by Diana Zablit Virtual payment services are being developed so rapidly that they are poised to change the world of personal finance—but why. And what does this mean to ...

Jun 3, 2013 - by Matt Wilcox

Mobile Banking: The Right Channel for Right Channeling

by Matt Wilcox My presentation tomorrow on Right Channeling I’m in Miami — yeah, life is tough — for the 7th Annual Mobile Banking and Commerce Summit. Tomorrow afternoon I’ll ...

Jun 3, 2013 - by

Working Out and “Fixing” Culture

by Matt Monge I’ve seen and heard it time and again. “We’re going to fix our culture.” Or, “For the next six months we’re going to focus ...

Jun 3, 2013 - by OMI

Integrated Marketing on the Rise – Financial Services Lead Charge

Financial Services firms lead the way with Automotive, Retail and Healthcare According to a new industry report, more and more organizations are embracing integrated marketing; an approach that integrates online, ...

Jun 3, 2013 - by Savvy Insights

Social Media as a Customer Service Tool

by Jared Miller According to Mashable, about 80% of companies planned to use social media for customer service by the start of this year; about 62% of consumers had already ...

Jun 3, 2013 - by Your Marketing Co

A Basketball, A Cello, A Bicycle and A Credit Union Walk Into a Bar

by Bo McDonald There are four things that seemingly have nothing in common: A basketball, a cello, a bicycle and your credit union. If you’re a sports fan you ...

Jun 3, 2013 - by Ongoing Operations

3 Reasons To Partner With A Technology CUSO

by Robin Remines Remember back to your first interview? Sitting there stiffly in front of the recruiter, you worked methodically through the normal questions – where did you go to school? ...

Jun 3, 2013 - by State of Mind

Thoughts To Ponder On A Monday Morning (edited)

by Henry Meier How do we judge our success?  How do we end up where we are and how do we figure out where we are going?  A commencement address ...