Edisto Federal Credit Union finds providing reliable service easier

Case study

Edisto Federal Credit Union had an issue. Their on-site ATM, across the street from the state college, had begun malfunctioning on a regular basis. The faulty machine was becoming an issue for members and the credit union as it significantly reduced cash and account access after-hours. Getting it repaired was becoming a serious concern.

It was time to find another solution that would better serve their members while saving the staff time and stress.

That’s where ATM USA came in. The company, which specializes in ATM Outsourcing and managed services took over the management of the ATM – replacing it with a brand-new Genmega GT5000, while rebranding the existing ATM surround for a fresh look.

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