Welcome to the CUInsight Minute, sixty seconds from our Community & Marketing Coordinator Courtney Scott with our favorite reads from the week.
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The CUInsight Experience podcast: Andy Janning – Serving others (#110)
by RANDALL SMITH, CUINSIGHT.COM
My guest on today’s show is Andy Janning. Andy is a filmmaker, author, photographer, keynote speaker, and a long-time supporter and member of the credit union community. We take a deep dive into the work he is doing in collaboration with our friends over at the National Credit Union Foundation entitled “Side Effects.” We also discuss Andy’s credit union journey and how he has been able to keep his purpose constant during the pandemic. (read more)
How strategic planning has changed
by MARK ARNOLD, ON THE MARK STRATEGIES
The pandemic has changed almost everything. How we shop. How we educate. How we work.The pandemic has also changed how strategic planning is done at credit unions. Long gone are the lofty five-year visions and built-in growth. The banking industry is just changing way too fast. (read more)
How credit unions can prevent online payment fraud
by ANTHONY FATTORE, BILLINGTREE
With so many of us transitioning from in-person to online activities, new opportunities arose for cybercriminals to exploit the changing circumstances. The FTC received over 1.3M fraud reports in Q1-Q3 of 2020, resulting in total losses of over $1.5B. Given the changing environment, credit unions should navigate cybersecurity in the “new normal” landscape with an effective and comprehensive security plan to protect their own data and cardmembers’ data. (read more)
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