CUInsight Minute with Lauren Culp – August 28, 2020
Our favorites from the week in sixty seconds.
Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week.
*Check out the National Credit Union Foundation’s CUAid Disaster Recovery App.
Forget about member loyalty, employee loyalty is all that matters now
by DENISE WYMORE, NACUSO
This was a hard title for me to write because I firmly believe if members are fiercely loyal to your credit union, they will market for you, buy more from you and are more profitable. What is at the center of building a loyal relationship with your members? Loyal employees. Without it, you’re at a greater risk than you know. (read more)
Upgrade your business lending
by HEATHER BOSENKO, LUCRO COMMERCIAL SOLUTIONS
It’s no secret that applying for a business loan is intimidating for many small business owners. Borrowers don’t always know how to get started or what the process requires. They stress over having all of the correct documents and taking large amounts of time away from running their business to get the capital they need. (read more)
Your credit union needs to get into gaming
by BOLUN LI, ZOGO
Admit it! No matter your age or demographic, you have probably played a game or two in the past couple of weeks. You order a coffee through an app on your phone, and earn “stars” toward a free drink. You go on your daily jog and track it on an app that shows your progress towards your goals. No matter what your day looks like, there’s a good chance it was at least a little gamified. (read more)