Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week.
Don’t use this feature in new branches!
by JAY SPEIDELL, MOMENTUM
Cattle ropes. Stanchions. Retractable barriers. Whatever you call them, the first images that come to mind are red carpets and waiting lines … or bank branches from the 1990s. Yet we’ve noticed that this is still a prominent feature of branches opened this year! So let’s dive into why they are used, why they shouldn’t be used, and what the alternative is. (read more)
Two free data sources credit unions should start using now
by COLLIN MCCARTER, TRELLANCE
Within credit union’s own data is the answer to many “whats.” Take, for example:What are the typical spending patterns? What are the incoming and outgoing account flows? What are average balances and product mixes? What are the preferred engagement channels? But credit union leaders that are looking for deeper, strategic understandings often find themselves asking “why?” (read more)
How Midsize Firms Can Attract — and Retain — Talent Right Now
by JEFF GREEN, CHRISTIN MCCLAVE , HBR
While companies of all sizes are struggling to keep and find people during the Great Resignation, it’s hitting the middle market especially hard — and middle-market companies often find themselves with an inadequate toolkit to address the problem. The same old approaches aren’t working in the crisis and will not build the capabilities companies will need in the long run. (read more)
*Plus check out my favorite gingerbread cookie recipe here, and enjoy your holiday season!