Welcome to the CUInsight Minute, sixty seconds from our Publisher & CEO Lauren Culp with our favorite reads from the week.
How reviews can help your credit union find new members
Your online reputation matters. And if potential members are reading online reviews that don’t accurately reflect the customer experience you provide your existing members, you’re likely losing to the competition. Over 90% of consumers read online reviews before purchasing a service from a local business. (read more)
Credit union summer camp nightmares by the campfire
by VICTORIA WEBER, CRMNEXT
When you describe your core, what words or phrases come to mind? If easy-to-use, easy-to-learn, user-friendly, efficient, and member focused are first on your list … the following information might not be the most helpful for you. On the flipside, if tedious, hard-to-use and learn, slow, siloed and frustrated members are your initial thoughts — you’re in the right place. (read more)
10 quotes about freedom for Independence Day
by JOHN PETTIT, CUINSIGHT.COM
America isn’t perfect. We’ll always have work to do. But the freedoms we have here have made America a top destination for those seeking a better life, and that won’t be changing anytime soon. In celebration of Independence Day, here are 10 quotes on freedom and liberty that help us understand some of the reasons we fought so hard for our independence 245 years ago. (read more)
*Plus, check out these festive Independence-Day-themed desserts for your weekend!