CUInsight Minute with Linda Lafortune – May 6, 2022

Our favorites from the week in sixty seconds

Welcome to the CUInsight Minute, sixty seconds from our Director of Learning & Client Support Linda Lafortune with our favorite reads from the week.


How to save your small credit union (without merging)


To best serve their members, credit unions must offer a broad range of well-priced services, grow along with their communities, and remain financially sustainable. For many institutions, accomplishing all these goals can seem a daunting task. And for smaller credit unions in particular—those with, say, below $100 million in assets—that task can feel all the more difficult.  (read more)

Building borrower trust and loyalty with payment protection programs

by Joan Cleveland, CLU, ChFC, REBC, SWBC LENDERHUB

Data from the 2020 Financial Trust Index paints a gloomy picture of peoples’ relationship with their financial institutions. It shows a decrease of trust in financial institutions and increased anger with the economy, with only 31.3% public trust in financial institutions. (read more)

Dog friendly branches – and other ways to engage the community


Who doesn’t love dogs? Dog ownership is skyrocketing among young people, even more so during the isolation of the pandemic. This presents an opportunity for you to connect with your members in branches. (read more)

Linda Lafortune

Linda Lafortune

Linda is the Director of Learning & Client Support at CUInsight.  She has an extensive background in the credit union industry having worked in both large and small credit unions, in ... Web: Details