Delivering love through lending

‘There's nothing better than improving the financial lives of those around you,’ says retired lender Chris Oldag.

Chris Oldag recently retired from Pacific Service Credit Union in Concord, Calif.

While Chris Oldag didn’t spend all of his time lending as a credit union leader, he now has much more time to devote to the people and activities he loves after retiring from $1.4 billion asset Pacific Service Credit Union in Concord, Calif.

Oldag retired soon after winning the CUNA Lending Council’s 2022 Phil Greer Lifetime Achievement Award. Pacific Service’s former chief lending officer and senior vice president made a big impact, implementing a consumer loan origination system, a special interest vehicle financing program, and the credit union’s “We Love to Make Loans at PSCU” philosophy.

Oldag loved to make loans throughout his career, taking validation from serving members and hearing positive feedback.

“I often had members stop by the table where my family was having dinner to introduce themselves and thank me for helping them save money on a home loan or vehicle purchase,” he says. “By the end of my career, our Net Promoter Scores and other metrics all said our members were delighted and felt the love we delivered through lending.”

 

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